Contact
Talk to us
A question about your report, a finding that looks wrong, or something you wish the product did. It reaches a person, not a queue.
Before you write
Two pages answer most of what arrives here, and they answer it now rather than tomorrow.
- How to connect — sign-in failures, sandboxes, and orgs with their own login URL.
- Salesforce access requirements — if your org blocks the connection, this is the page to forward to whoever administers it.
A finding you disagree with
Worth saying out loud: this is the most useful message we get.
The scanner reasons about your configuration from the outside. It can be wrong about intent — a rule that looks load-bearing may be dormant, and a Flow that looks harmless may be the one thing holding a quote together.
If a finding does not match what you know about your org, tell us and include the scan id. We would rather correct the rules than have you quietly stop trusting the report.
Other ways
Support and anything about a report: support@cpqcompass.com
Partnerships, invoicing and everything commercial: hello@cpqcompass.com
Xosmic Inc., 50 Harpreet Circle, Etobicoke, Ontario, Canada
Billing changes and cancellation do not need us at all — the workspace page has a self-serve billing portal, and refunds explains the rest.